Accessibility Policy

Last updated: July 15, 2024

Commitment to Accessibility

Crave Canvas is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Crave Canvas strives to conform to WCAG 2.1 level AA standards.

Measures to Support Accessibility

Crave Canvas takes the following measures to ensure accessibility of our website and mobile applications:

  • Include accessibility as part of our mission statement
  • Provide continual accessibility training for our staff
  • Assign clear accessibility goals and responsibilities
  • Employ formal accessibility quality assurance methods

Ongoing Efforts

We are working to increase the accessibility and usability of our website and mobile applications, and in doing so adhere to many of the available standards and guidelines, including:

  • Web Content Accessibility Guidelines (WCAG) 2.1
  • Section 508 of the Rehabilitation Act
  • Americans with Disabilities Act (ADA)

Feedback

We welcome your feedback on the accessibility of Crave Canvas. Please let us know if you encounter accessibility barriers on our website:

  • E-mail: query@cravecanvas.com
  • Address: Dhaka, Bangladesh

We try to respond to feedback within 5 business days.

Technical Specifications

Accessibility of Crave Canvas relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

Crave Canvas assesses the accessibility of our website and mobile applications in the following ways:

  • Self-evaluation
  • External evaluation

Compatibility with Browsers and Assistive Technology

Crave Canvas is designed to be compatible with the following assistive technologies:

  • Latest versions of screen reader software (e.g., JAWS, NVDA, VoiceOver)
  • Speech recognition software
  • Screen magnification software

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Crave Canvas, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Crave Canvas:

  1. Videos: Some older video content may not have closed captions. We are working to add captions to all video content.
  2. PDFs: Some of our older PDF documents may not be fully accessible. We are in the process of remediating these documents.

Contact Information

For any questions or concerns regarding the accessibility of Crave Canvas, please contact us:

  • Email: query@cravecanvas.com
  • Address: Dhaka, Bangladesh

We strive to respond to all inquiries within 5 business days.

By using Crave Canvas, you agree to our commitment to continuously improve accessibility for all users.